WARRANTY (INTERNATIONAL GUARANTEE)

Your Classique watch is under warranty for a period of 2 years from the date of purchase under the terms and conditions of this warranty.

The international Classique Warranty covers materials and manufacturing defects. The warranty comes into force only if the warranty (International Guarantee) is fully and correctly completed and stamped by an authorised Classique dealer.

The Manufacturer’s warranty does not cover;

• battery, crystal, strap;
• damage resulting form improper handling, lack of care, accidents or normal wear and tear;
• possible consequential damage resulting form e.g. defects, use inaccuracy or non-function of the watch,
• wear and tear of plating.

In case of defects covered by the warranty, your Classique watch will, at the sole option of Classique be repaired free of charge.

The warranty becomes void in the event of servicing or repair of the watch by any person not duly authorised by Classique or its representatives.

Should you require work under warranty, please contact your authorised Classique dealer or one of our authorised Classique service centres as set forth in the enclosed list. The watch must be presented along with the duly completed warranty (International Guarantee). After expiry of the warranty period our dealers and service centre remain, of course, at your disposal for repair and maintenance of your watch against an appropriate charge.

Need help? Talk to our jewellery experts.

Our customer care team are at your service. Feel free to call 02-9634 7400 or email sales@theritz.com.au to place an order or get support to find the piece or to remodel your existing jewellery for you. We accept all major credit cards, Zip pay, Paypal and Lay-by. Our customer care team have been methodically trained about every item in our collections. We strive to address every decision or design you face to ensure that your online shopping experience is as pleasurable as it would be within our store. Our trading hours are Monday to Sunday 9am-5pm AEST.